Gartner Webinar: Use AI For Better B2B Experience

Artificial Intelligence (AI) can transform your customer journey. AI-related technologies provide deep insights into B2B sales processes and drive automation of those processes, but AI’s bigger impact will be felt in your B2B customer experience (CX) programs and strategy. This customer experience webinar explores the current AI-related technologies that can transform your B2B CX initiatives and examines use cases of those already reaping the benefits.

At 1600 on 19th November, Ilona Hansen will present a webinar on How To Use AI to Create Better B2B Experiences and discuss:

Why artificial intelligence is important for B2B organisations

How to leverage AI technologies for customer experience initiatives

What to consider when deploying AI technologies


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Monique Chambers

Monique started succeed in 2018 and indulge in 2011. She has published two apps; Indulge Me GIFT and Indulge Me FOOD and volume 1 of The Artists Directory - Malta, as well as an audio book, Table 7. A PR and Marketing professional by trade with a Masters in Entrepreneurship, Monique's passion is to promote local talent and Malta in general.