Artificial Intelligence (AI) can transform your customer journey. AI-related technologies provide deep insights into B2B sales processes and drive automation of those processes, but AI’s bigger impact will be felt in your B2B customer experience (CX) programs and strategy. This customer experience webinar explores the current AI-related technologies that can transform your B2B CX initiatives and examines use cases of those already reaping the benefits.
At 1600 on 19th November, Ilona Hansen will present a webinar on How To Use AI to Create Better B2B Experiences and discuss:
Why artificial intelligence is important for B2B organisations
How to leverage AI technologies for customer experience initiatives
What to consider when deploying AI technologies